Privacy Policy

This Privacy Policy sets out how JERINA HAZARIKA MORAN uses and protects any information that you provide when you visit the LumoxCloud website and/or purchase services from us. LumoxCloud is a brand name operated by JERINA HAZARIKA MORAN, an individual proprietor based in Assam, India

We are committed to ensuring that your privacy is protected. Any information by which you can be identified will only be used in accordance with this privacy statement.

1. Information We Collect

We may collect the following information:

• Name and contact details including email address and phone number
• Billing and transaction-related information
• Demographic information such as postcode, preferences, and interests (if required)
• Other information relevant to customer surveys, feedback, or offers

2. How We Use the Information

We require this information to understand your needs and provide you with a better service, including but not limited to:

• Internal record keeping
• Improving our products and services
• Processing payments and managing accounts
• Payment information is processed securely through authorized third-party payment gateways and is not stored on our servers.
• Sending promotional emails about new services or offers (if opted in)
• Conducting customer research and service improvement
• Customizing the website according to user interests

3. Security of Your Information

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable technical and organizational safeguards.

4. Cookies

A cookie is a small file placed on your computer’s hard drive. Cookies help analyze web traffic and allow web applications to respond to you as an individual.

We use traffic log cookies to identify which pages are being used. This helps us analyze website traffic and improve our services. The data collected is used only for statistical analysis and is then removed.

Cookies do not give us access to your computer or any personal information other than the data you choose to share. You can choose to accept or decline cookies through your browser settings.

5. Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information by indicating your preferences when filling forms or by contacting us directly.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your preference at any time by emailing us at lumoxcloud@gmail.com.

We do not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit consent.

6. Access & Correction

If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be inaccurate.

Registered / Operational Address:
Tengapani Makum 20 No Oil Field
Tinsukia, Assam – 786170
India

Phone: 9395676399
Email: lumoxcloud@gmail.com